General Info
Acknowledgements: Purchase orders are acknowledged via E-mail, and include a Full Color Digital e-Proof at no charge.

Artwork: Download templates online and supply print-ready digital artwork to avoid additional charges $50 (G) per hour. Email files and reference your P.O. number. We accept Illustrator, EPS, and PDF vector-format files. Convert all fonts to curves or outlines, or select from our list of standard fonts.

In order to give you the highest quality imprint, we have developed some artwork guidelines, which include minimum line weights, minimum font sizes, etc. Artwork not conforming to these guidelines could delay order based on artwork received. We reserve the right to modify your art if it does not meet these quality standards.
Foot Prints USA All copy should be 10 pts or higher, smaller type may fill in and we can not be responsible.
Foot Prints USA All Lines should be no thinner than 1 pt.
Foot Prints USA No Halftones
Foot Prints USA NOTE: Microsoft® Office programs (Word, Power Point, Excel, etc.) are not graphics
programs and will not be recognized as acceptable art.

We use the Pantone Matching System (PMS), type U (uncoated) ink specs.

Assorted Colored Items: Color splits are no additional charge, subject to catalog minimum per color.  Add $10.00(G) per split if less than catalog minimum per color.  When ordering items in assorted colors that require pad printing or screen printing, and each different colored item requires a different color imprint, an INK COLOR CHANGE must be added @ $22.50 (G) for each color imprint.

Blank (Unimprinted) Product: Most styles are available at EQP pricing. Please inquire.

California Proposition 65: Footprints USA products meet all applicable federal safety and warning requirements as enforced by the U.S. Food and Drug Administration, the Consumer Product Safety Commission, and the Federal Communications Commission. Footprints USA's products that are shipped to California are also subject to Proposition 65, which is known as the Safe Drinking Water and Toxic Enforcement Act of 1986. Proposition 65 requires consumer product warnings for products shipped to California that expose consumers in the state of California to a published list of carcinogens or reproductive toxins unless such chemicals are present below established Safe Harbor Levels or are present in concentrations that pose no harm.

Cancellations: A Minimum Cancellation Charge of $30.00 (G) plus all charges incurred to date will be billed accordingly.

Colors: Note that colors of items shown in the catalog may not be identical to the item due to photography and printing. If color shade is critical, random samples are available for customer approval, prior to production.

Combined Quantity Pricing: A purchase order for a single account that reflects more than one item to be shipped at the same time for the same customer, may use Combined Quantity Pricing. Minimum quantities as indicated for each item apply.

e-Proofs: The first Full Color Digital e-Proof is provided at no charge.  Additional revisions will be billed at $22.50(V).

Imprints: All inks and processes used by Footprints USA have been developed specifically for our products, and are guaranteed not to come off during normal wear. However, insole imprints are never permanent due to wear and use beyond our control, and cannot be guaranteed against rubbing off.  If you are not sure, please request a free random sample for testing prior to ordering.   Factory will not allow any credit for friction wear.

International Shipments (Including Canada): $25.00 (G) plus freight. Taxes, duties, and broker fees are the responsibility of the recipient. Items are shipped F.O.B. CA 92231. Export documents will reflect catalog pricing unless otherwise instructed.  You will be responsible for customs clearance and ultimate delivery of shipment, as well as for duties, taxes and broker fees.

Less than Minimum:  Please inquire.

Overruns or Underruns: All orders are custom manufactured, and subject to 5% overruns or underruns and will be billed accordingly. Orders specifying exact quantities must be stated on the purchase order and a charge of $40.00 (G) will be added to invoice. FOOTPRINTS USA ACCEPTS NO LIABLITY IF EXACT QUANTITY IS NOT STATED ON PURCHASE ORDER.

PMS Color Match: $45.00 (G) each. Close matches to Pantone Type U colors are available on most items but have some color limitations. PMS matches cannot be guaranteed on dark colored items.

Pre-Production Samples:  Basic styles are $45.00 (G) plus cost of item (first column).  Exceptions include multi-layer sandals, die-cut styles and woven fabric items. Please inquire.

Production Time: Production time begins upon receipt of Proof Approval. 10-15 days is standard for most items, however regular delivery on some items is as quick as 5 days. Our domestic “Die-Cut Talking Footprint” adds one week to any order for the die. We also offer Rush Service in as few as 3 days for some styles. The actual production times are shown online for each product.

Registration: A registration variance of +/- 1/16 may occur with multiple colors and must be considered acceptable registration.

Repeat Orders: Files are maintained for 24 months. Orders repeated within 24 months of the original order will be subject to a $22.50 (G) exact re-order set-up charge. The most recent invoice number and date must be supplied when requesting a repeat of a previous order.

Returns & Credits: Must be requested within 30 days of shipment. Returns will not be accepted without written authorization. A return authorization number, assigned by the factory, must appear on the outside of any packages for all returned merchandise.

Samples:  Most random samples are available at no charge (up to $10.00 net).  Any samples above that amount are prepaid at EQP pricing.  Simply email, fax, or submit online using our "Contact Us" form.  Provide your shipper number and details, and we’ll be happy to ship them the same day if received before noon.

Set-Up Charges: SET-UP CHARGES include simple typesetting and layout of supplied “camera ready vector” art to make it “production ready.” 30 minutes is allowed; orders requiring extensive artwork are invoiced at $50.00 (G) per hour.

Shipping: F.O.B. CA 92231. All orders are shipped UPS® unless otherwise requested. Factory does not assume responsibility for carrier delays and cannot be held responsible.

Spec Samples: Because our products are each custom manufactured, we recommend our Free Virtual Samples, available online. However we can custom make a spec sample of any style if required.  Please inquire for pricing.  50% of the cost of spec samples will be applied to a future order using the same artwork.

Split or Drop Shipments: $12.50 (G) per location.

General Disclaimer: Products and logos shown in this catalog appear only to illustrate the basic products and ability to include messages and art on them, but are never intended to suggest that the imprints were designed by this company or that the products with those specific imprints are readily available to any purchaser without permission of the owners of the trademarked, copyrighted art or copy. We accept all copy and other materials submitted by the customer for use by the factory introducing items ordered on the basis that they are submitted in full compliance with all laws regarding trademark, service mark, copyright, etc. The factory accepts no liability for any infringements.